Choosing The Right Moving Company: A Step-By-Step Guide

Choosing The Right Moving Company: A Step-By-Step Guide

Aug 25, 2023

Choosing the right moving company is crucial in determining the success of a hassle-free house move. With proper research, you may avoid ending up with a moving scam.

Most of the moving complaints in Australia are due to mishandling of precious belongings during the loading, transportation and unloading. Late or missed deliveries are also a major concern if you haven’t checked the license before hiring professional movers.

With so many options available on the market, take time and consider all aspects before booking the best removalists Brisbane.

You can take referrals, check customer reviews, visit their official websites, ask important questions, etc, to make a well-informed decision.

Here is a step-by-step guide to help you choose the right moving company depending on your specific needs and estimated budget.

1. Research and Get Genuine Referrals

Nothing is more stressful than moving delicate and expensive household belongings to a new place. Mishandling of large boxes, fragile items and bulky furniture can lead to serious personal injuries or damage.

So, you can plan your relocation and search for the right company that can keep your items intact throughout the journey.

Start the process by getting referrals from friends, relatives, coworkers and neighbours. The word of mouth recommendations are the most trusted ones, especially if someone recently hired them.

This will help you know the experience, professionalism and pricing policies of good companies in your local area.

2. Consider the Rule of Threes

It is always good to shortlist at least three moving companies in your city. This will help you compare their services, prices, quality of work and much more to make the right decision. Make sure you choose the right time of year for a move to get more options.

This is a crucial step that gives you the feasibility to choose the most suitable option within your estimated budget.

3. Check the License and Credentials

Do not forget to check the necessary licenses and certifications of the shortlisted removalists Brisbane before making the final decision. This ensures the safety of your large and fragile belongings, such as artpieces, mirrors, glassware, dining table, piano and pool table.

So, verify the credentials of companies with the official authorities to avoid unnecessary scams and stay relaxed throughout the process.

4. Ask For Professional Accreditation

It is always good to opt for a moving company accredited by the AFRA (Australian Furniture Removers Association). It is the official regulatory body for the moving industry. Their objective is to offer public protection and ensure the safe and sound removal of large furniture. This can also help you know the qualities of good furniture removals company and make a right decision.

Tip: You can book a company with at least 3-5 years of experience in the removals industry. Such companies adhere to the guidelines set by AFRA and follow all the measures to protect your belongings during the process.

5. Read Customer Reviews & Ratings

You can check reliable websites on the internet where you can access customer reviews and ratings of shortlisted companies. This will help you get insights into the quality of packing and moving services, professional approach and pricing policy.

If possible, contact previous customers to get more clarity about the company and their services.

6. Check For All Services

Whether you want a full moving service or want professionals to relocate your belongings, make sure you check the inclusions and exclusions to get better clarity.

A good company offers packing service, local and interstate removals, storage options and insurance. So, ask the necessary questions and know everything about their services.

7. Compare Pricing Quotes

This is a crucial step that will help you select the best company within your estimated budget. Ask all the shortlisted companies to conduct on-site surveys and offer you an estimate. You can also know everything about a removalist call-out fee and set your budget accordingly.

Do not hire those who give quotes without a pre-move inspection. Many companies may offer cheap rates to lure customers but ask for hidden fees in the middle of the process.

So, avoid companies that don’t follow a transparent pricing policy.

8. Ask About Moving Insurance

Don’t forget to inquire about the available insurance options offered by removalists Brisbane. Though moving companies are not obligated to offer moving insurance, good companies offer valuation options to protect your items.

There are two common types of valuation options offered by companies:

  • Released Value Coverage: A basic type of moving insurance covering the cost of replacing damaged items at their depreciated value.
  • Full Value Protection: It provides complete replacement value against the damage of your belongings . It is more expensive but gives you great coverage against damage of your belongings.

You can also opt for third-party moving insurance for your peace of mind,

9. Understand the Contract

Make sure you thoroughly read the contract before signing it. Check all the final estimates, additional services you opted for, pricing, insurance coverage, cancellation policy and everything outlined in the contract.

This will act as evidence if you file a moving complaint in case of any scam during the process.

Wrapping Up

Choosing the right moving company requires thorough research, patience and a positive mindset. The tips mentioned above in this post will help you make a well-informed decision for the utmost safety of your valuable items.